A true people person with a genuine commitment to customer care, Davina supports our team to deliver exceptional service and results. Both rental providers and renters alike value her warm understanding nature and responsiveness.
"My role is to ensure our clients’ needs are met, and they are 100 percent satisfied with their property experience. I build strong, lasting relationships through service," she explains.
Whether on the phone, via email or in person, Davina relates easily to our broad clientele, treating every person with equal importance and respect. She maintains an open dialogue with her clients ensuring all emails are swiftly actioned and that rental increases and end-of-lease inspections are carried out and reported efficiently to rental providers.
"My organisation skills and time management allow me to keep track of numerous ongoing matters and communicate effectively with owners, renters and tradespeople," says Davina.
A careful listener and proactive problem solver, Davina credits his expert customer service to her background in teaching. She uses his initiative to go above and beyond for all clients.